Covid-19 Updates & Resources

NOTE: New Horizons continues to provide client-centered services, with some adjustments due to the pandemic. For example, Day Services are now primarily delivered virtually (calls, packets, and Zoom meetings), and we are in the process of developing new,  in-person services to increase the human-touch while following all safety protocols. Our residential services—both our group homes and independent living programs—continue to evolve as well,  as does our employment services division. We are pleased to be able to continue to meet the needs of our clients while focusing on best practices and overall client and staff safety. Stay tuned for further updates as they become available.

News from New Horizons

President and CEO John C. Brauer, M.A.

Fireside Chat delivered July 21, 2020

Community Day Services Now at Home!

Virtual classes are now being offered to all Community Day Services participants. Stay in touch and take your classes on-line!

What We Need

During the COVID-19 crisis, help ensure we continue essential services for those we support in our Residential, Community Living Services, and for several that continue to be served in our Employment Services division.

Have Questions or Need to Talk

For those reaching out to New Horizons, please contact Angie Chaidez, New Horizons Remote Communitcatiions Liaison, by phone at 818-894-9301, or by email at for inquiries or just someone to talk to. She is available to listen confidentially to your concerns.


A series of videos by Miranda Barrett.

Ms. Barrett is an Arthur, Poet and Public Speaker.  Her extensive background in nutrition, meditation and energy work, allows Miranda to fulfill her love of offering council and guidance for the mind, body and spirit as an intuitive guide. Visit to learn more.

Self Care During a Time of Self Distancing

Avoid Stress During a Time of Self Distancing

Creating a Defense During a Time of Self Distancing

General News

For Those Dealing with COVID-19 Stress

California Governor Gavin Newsom and California Surgeon General Nadine Burke Harris announced state resources on managing stress and emotional health.

The Surgeon General’s ACEs Aware page also has a series of resources on trauma-informed care and sup- port during the COVID-19 crisis, including information on building organizational resilience and some of the potential barriers that people with disabilities and their caregivers may face.

For Those Dealing with COVID-19 Mental Health Issues

Rehab4Addiction, an advisory and referral service for people who suffer from alcohol, drug and behavioural addiction in the United Kingdom, offers A discussion about guarding mental health during the COVID-19 pandemic.

To read the blog, click the link below.

Help Through Art!

UCLArt & Healing is an organization devoted to “transform lives through creative expression by
integrating the characteristic benefits of the arts with mental health practices for self-discovery, connection, and empowerment.”

You and those you serve may also find upcoming events for their HOPE Program (FREE SERIES) attached and for more information visit

Free Medicare and Medi-Cal Counseling for
All LA County Residents

The Center for Health Care Rights’ (CHCR) HICAP Program provides free Medicare and Medi-Cal education and counseling services (information regarding accessing services through MediCal and MediCare) to all Los Angeles County residents.

The CHCR counselors can provide accurate, easy-to-understand information on many questions, such as how to:

  • Coordinate Medicare and Medi-Cal with a parent’s employer-based insurance;
  • Report other health insurance coverage to Medi-Cal;
  • Get a prescription drug covered when it is not covered by a Medicare drug plan;
  • Improve access to Medi-Cal transportation services.

How can you access CHCR’s HICAP counseling services?

  • Call CHCR at 1-800-824-0780 for help with any Medicare and Medi-Cal questions. Family members and caregivers of individuals with developmental disabilities may call CHCR’s telephone hotline for assistance on behalf of the individual. Telephone translation services are available in any language that is needed;
  • Use the CHCR Client Referral Form here to refer community members;

Office hours are Monday through Friday, 9:00 AM to 5:30 PM.

Asesoramiento gratuito de Medicare y Medi-Cal para todos los residentes del Condado de Los Ángeles

El programa HICAP del Centro para los Derechos de Atención Médica (CHCR) ofrece servicios gratuitos de educación y asesoramiento de Medicare y Medi-Cal (información sobre el acceso a los servicios a través de Medi-Cal y Medicare) a todos los residentes del condado de Los Ángeles.

Los asesores de CHCR pueden proporcionar información precisa y fácil de entender sobre muchas preguntas, como por ejemplo:

  • Coordinar Meicare y Medi-Cal con seguro del empleador de un padre;
  • Reporte otra cobertura de suguro de salud a Medi-Cal;
  • Obtener un medicamento recetado cubierto cuando no está cubierto por un plan de medicamentos de Medicare;
  • Mejorar el acceso a los servicios de transporte de Medi-Cal.

¿Cómo puede acceder a los servicios de asesoramiento HICAP de CHCR?

  • Llame a CHCR al 1-800-824-0780 para obtener ayuda con cualquier pregunta sobre Medicare y Medi-Cal. Los familiares y cuidadores de personas con discapacidades del desarrollo pueden llamar a la línea telefónica directa de CHCR para obtener ayuda en nombre de la persona. Los servicios de traducción telefónica están disponibles en cualquier idioma que sea necesario;
  • Use el Formulario de recomendación de clientes de CHCR aquí para recomendar miembros de la comunidad;
  • Horas de oficina son de lunes a viernes de 9:00 AM a 5:30 PM.

Important Resources for Clients, Staff & Anyone Affected by COVID-19

Wilkinson Senior Center

Call (818) 756-7741 for information about homebound delivered meals for seniors.


Call 818-705-2345 for information about homebound delivered meals and grocery shopping assistance for seniors.

Drive Through Food Bank every Tuesday from 11 am to 1 pm. Open to all ages.

Transportation services for seniors 65+. Please call 818-708-6614 for information.

LAUSD Grab & Go Centers

Free meals for LAUSD students. Click here or call (213) 443-1300.

LAUSD Health & Wellness Services

Including a mental health hotline to help students and families. Click here or all 213-241- 3840 for a consultation, support and referrals, weekdays 6 am to 6 pm.

LA Area Charter Schools Meals for Students

Free meals to all students under the age of 18 at select schools. Click here.

San Fernando Valley Rescue Mission

Drive-thru food pantry at Northridge Fashion Center by appointment only. Click here to sign up.

Freedom Church

Drive-thru food pantry at Freedom Center (9200 Owensmouth Ave, Chatsworth) Wednesdays from 12 to 2 pm.

Fish of West Valley Food Pantry

Food pantry of the Congregational Church of Chatsworth open Saturdays from 12 to 5 pm. at 20440 Lassen Street, Chatsworth.

Get Food Delivery Services

The County has launched a Critical Delivery Services program to deliver food and other vital items to adults age 60+ and individuals with disabilities who are unable to leave their homes due to COVID-19. Items must be prepaid and ready for pick-up. There is no cost to the client for delivery. For more information, click  here or call 1-888-863-7411.

For Assistance, or If You Do Not Have Access to the Internet

Dial 2-1-1. Multilingual operators are available to help members of the public find free food resources.

Need Help Paying Childcare?

Child Care Resource Center has received additional funding to pay for child care for essential workers who qualify. This emergency funding is short term for the period of May 1st to June 30th, 2020. Click here for the application.

SOVA Community Food & Resource Program

Food pantry at 16439 Vanowen St, Van Nuys. Open Sundays from 9 am to noon and Monday thru Friday from 10 am to 1:30 pm.

LAPD Devonshire PALS Youth Center

Meals for LAUSD students Monday thru Friday from 9 am to 11 am at 8721 Wilbur Ave., Northridge.

North Valley Caring Services

Learn about NVCS’s food pantry and other services – click here.

Meet Each Need with Dignity (MEND)

Food distribution on Tuesdays and Fridays from 9 am to 11 am at 10641 N. San Fernando Road, Pacoima. Call 818-897-2443.

LA Regional Food Bank

To find a food bank near you, click here.

Breakfast for First Responders by McDonald’s

Healthcare workers, police officers and firefighters with a valid ID or uniform are eligible to receive a free small coffee and Egg McMuffin sandwich during breakfast hours at participating McDonald’s restaurants in Los Angeles County.

Costco Offers Priority Access to Their Warehouse

Costco offers Priority Access for Healthcare Workers and First Responders

Costco is temporarily allowing priority access to its warehouses during all open hours for Costco members who are healthcare workers and first responders such as police officers, EMTs and firefighters. Healthcare workers (which includes pharmacists and all hospital employees with a hospital ID) and first responders who present a Costco membership card and official identification of their role, will be allowed to move to the front of any line to enter the warehouse. Only members who meet this criteria will be allowed priority access.

Cal Fresh

CalFresh is a Nutrition Assistance Program that can help people in low-income households purchase food by increasing their food-buying power. Apply here and see eligibility requirements here.  In addition, the Department of Public Social Services provides a number of services. Contact them here: .

California Employment Development Department (EDD)

Unemployment Insurance:

Other EDD Covid-19 Resources:

EDD Covid-19 FAQs

EDD Covid-19 Worker Resources

Important Ways You Can Help Those Affected by COVID-19

Giving Food-Related Offers and Donations

Does your business or organization seek to sell or donate food-related resources to support COVID-19 response efforts?  The County is helping to match available food resources with those in need. Fill out an online questionnaireto let us know what food resources you have to share. Our partner providers are in need of food resources, services, and equipment including:

    • Prepared meals ready-to-eat meals: no heating required
    • Prepared meals: just heat and service
    • Groceries: non-perishable, shelf stable food items and perishable food such as produce, meats, and dairy
    • Specialty foods: Vegan, kosher, gluten-free, and other specialty options
    • Food delivery: drivers and vehicles, including special vehicle types such as refrigerated trucks.

Other Types of Donation and Support

Looking for other ways to lend a hand during this crisis? Explore the County’s COVID-19 resource page to learn how you can help, from doing wellness checks on older neighbors to donating blood.

Starting a Food Pantry

Interested in offering free food to community members? If you already have food to re-distribute or are planning to collect food items from private sources, please follow these Guidelines for Charitable Feeding Operations. If you are interested in receiving donated food to re-distribute, consider partnering with the L.A. Regional Food Bank, which is currently accepting new applications for partner pantries. More information here.

Joining a Food Recovery Network

There are a number of organizations that use mobile apps with matching technology to recover unused food from restaurants and other businesses and re-distribute it to communities in need. If you work for a restaurant or other business that is interested in donating food, look for the following in your mobile app store:

Volunteer Your Time

L.A. Works matches community organizations with volunteer labor and other resources. More information here.