Job Coach

Job Title:  Job Coach
Department:  Employment Services
Reports To: Employment Services Program Coordinator
FLSA Status:  Non-Exempt


Provides instruction, coaching, assistance, support, and advocacy needed by individuals with developmental disabilities (consumers) to successfully work in a community job setting.

Essential Duties & Responsibilities

  1. Orients the consumer to the work setting.
  2. Develops a task analysis (daily work schedule) that identifies all of the job duties that must be completed during the work day.
  3. Trains the consumer to complete their assigned job duties up to employer expectations.
  4. Teaches the consumer appropriate work place behavior and attitudes.
  5. Assists the consumer develop relationships with co-workers.
  6. Provides whatever moral support and encouragement, instruction, coaching, counseling, mentoring, and advocacy the person may need to succeed in their job.
  7. Assists the consumer develop goals for the Individual Habilitation Services Plan (IHSP).
  8. Assists the consumer achieve the goals identified on their IHSP.
  9. Participates in the consumer’s IPP meeting.
  10. Completes time studies according to DOL standards if a consumer is paid sub minimum wage.

Other Duties & Responsibilities

  1. Completes all paperwork, documentation, or progress notes timely and correctly.
  2. Attends all scheduled meetings and trainings as directed by the Employment Services Program Coordinator.
  3. Conducts self professionally and ethical standards at all times.
  4. Believes in and supports the agency’s mission. Works effectively with co-workers, consumers and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find mutually acceptable and practical solutions; addresses others by name, title or other respectful identifiers; and respects the diversity of the New Horizons workforce in actions, words and deeds.
  5. Performs additional duties, as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual must have a reliable vehicle, proof of vehicle insurance, a valid California Driver License, and a driving record acceptable to the agency’s insurance carrier.

Education and/or Experience

A high school diploma or equivalent; one year of experience working with adults with developmental disabilities is preferred.

Language Skills

Ability to read, write and interpret documents in English. Ability to effectively present information and respond to questions in English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, couch, or crawl; and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.