Special Events Assistant

Job Title:          Special Events Assistant
Department:   Sam’s Cafe
Reports To:     Sam’s Cafe Manager
FLSA Status:   Non – Exempt

SUMMARY 

Develops individual and group job placements in community employment for adults with developmental disabilities (consumers).

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Hosts special events such as hall rentals and catered events by acting as a liaison between Sam’s Café and the special event customer. Responsibilities will include, but are not limited to, answering any customer questions, moving tables/chairs/food set-up as requested, and resolving any concerns or problems to the customer’s satisfaction when possible.)
2. Explains and enforces the rules and regulations as needed.
3. Interacts with security guards and other special event resource providers so that the customer is pleased with the services provided to the fullest extent possible.
4. After the customer and guests leave the property, securely locks and sets the intruder alarm for Sam’s Café as well as locking the entrance gate(s) as needed. This responsibility most likely would be accomplished following a night event.

OTHER DUTIES AND RESPONSIBILITIES 

1. Makes certain Sam’s Café Banquet Hall is clean, presentable and fully stocked with necessary products (bathroom disposables, etc.)
2. Follows safety policy and procedures, including having a full working knowledge of Sam’s Café Banquet Hall fire alarm system
3. Believes in and supports the agency’s mission and values.
4. Works effectively with co-workers, Sam’s Café guests and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find acceptable and practical solutions especially those  that satisfy the customer; addresses others by name, title or other respectful identifiers; and respects the diversity of the New Horizons workforce in actions, words and deeds.
5. Attends meetings as directed by the Sam’s Café Manager.
6. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES   

This position has no staff supervisory responsibilities, however, will give directions to security guards and as instructed to do so with other special event assistants.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to adjust to fluctuating working conditions and work under pressure.

EDUCATION and/or EXPERIENCE      

High school diploma or equivalent preferred.

LANGUAGE SKILLS        

Ability to comprehend in English simple instructions. Bi-lingual (Spanish) required.

MATHEMATICAL SKILLS

The individual must be able to perform addition, subtraction, multiplication and division at a high school level.

PHYSICAL DEMANDS     

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally is required to stand, sit; use hands to finger, handle or feel; and reach with hands and arms.  The employee must occasionally lift, move and/or carry up to 30 pounds.